Most of us would probably agree that an electric ride is not just a purchase. It's an investment, and we want to make sure we’re making the right decision.
But with so many options available on the market, where does one even start? Even seasoned riders seeking an upgrade or a gift for a loved one can be easily overwhelmed by all the choices.
We know that finding the right electric scooter or ride for your needs is a challenging process, but you have already completed the crucial first step—selecting the right retailer—by choosing Electric Kicks.
Here are five compelling reasons to get your first (or next) electric ride from us.
1. Unparalleled Customer Service
Electric Kicks did not become Australia’s top electric scooter company by accident. This reputation is built on the foundation of exceptional customer service—our company’s core value and identity.
Over the years, our unwavering dedication and efforts have earned us thousands of glowing reviews from countless satisfied customers. That said, our team does not stop at meeting customer expectations. We exceed them.
This is the goal that drives us to constantly look for new ways to make our customers happy. We go above and beyond to ensure a positive experience for every buyer, providing ongoing support and embracing feedback as opportunities for growth.
We are proud to have assembled a team of industry experts who are passionate about their work and dedicated to our values. Together, we strive to make a positive impact on our customers' lives while constantly learning to stay ahead of the curve.
2. Free Delivery: From Our Warehouse to Your Doorstep
Dropshipping is a common practice in the electric scooter industry, and while it is a legitimate business model, it often results in issues like increased costs, longer shipping times, and lack of control over product quality.
We have taken a different approach to make your buying experience as smooth and seamless as possible. Our Melbourne warehouse, fully stocked with a wide array of electric rides and accessories, is manned by a team that personally picks and packs each order. Every product is thoroughly inspected before it leaves our facility, ensuring that your electric ride arrives in perfect order.
To further enhance your buying experience, we offer fast shipping Australia-wide and same-day delivery in Melbourne (all free on every order above $199). Wherever you are in the country, you can receive your electric ride without hassles or additional charges.
3. Superior Product Standards
Our commitment to delivering the best in e-mobility is the reason why we have partnered with industry leaders from all over the world. We take pride in our meticulous curation of the most reputable brands renowned for impeccable design, excellent quality, and unmatched performance.
We firmly believe that these attributes should never be compromised—a belief that led us to make the conscious decision to avoid stocking no-name brands without any proven track record.
This commitment to quality also extends to our business practices. We source our products directly from the manufacturers, which enables us to offer you top-of-the-line models at competitive prices.
You can rest assured that these products, many of which are UL-certified, have high-quality components, including lithium batteries, that are rigorously tested and certified for safety and performance.
Thus, when you shop with Electric Kicks, you get the best value for your money, backed by the assurance of brand reliability and superior product standards.
4. An Extensive Inventory for Every Rider
Whether you're a beginner or an experienced rider, we have a ride that's perfect for you. Our inventory is not just limited to top global brands—it is also composed of a diverse range of electric rides tailored for specific purposes.
From commuter-friendly electric scooters and bikes to powerful off-road and all-terrain rides, Electric Kicks has something for everyone. For our younger explorers, we even present a collection of fun and safe electric scooters for kids. Browse our collection and you’re sure to find something for you or a loved one.
If you’re unsure where to begin, our team is always here to guide you. We take time to answer all your questions, address your concerns, and help you make an informed decision that will leave you feeling confident and ready to take on new adventures.
5. Nationwide Repair and Servicing Network
Your journey with Electric Kicks does not stop at the sale. Instead, you can count on our team to assist you through every step of the process—from helping you select your ride to ensuring its optimal performance after you’ve hit the road.
We have partnered with a nationwide network of certified technicians who specialise in electric scooters, bikes, and rides. They are not only knowledgeable and experienced but also incredibly passionate about what they do. You can rest assured that your ride is in expert hands and will be back in top condition in no time.
In addition to our extensive repair and servicing network, we also offer a wide selection of parts and accessories. This is to ensure you have everything you need at your disposal to keep your ride in excellent working order.
Electric Kicks: We’re Here to Help
Regardless of where you stand in your electric journey, we assure you that you're in capable hands from start to finish. From our wide inventory of top-tier rides to our commitment to exceptional customer service, Electric Kicks has everything you need to make your e-ride buying experience a breeze.
Allow us to guide you through the process of selecting the ideal electric ride for your lifestyle. Give us a call today at 1300 054 257 to get started!