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Electric Kicks is Australia's highest-rated e-scooter & ride store
Call: 1300 054 257
Live chat:Chat Between 9:30am to 5:30pm EST, M - F
Email: support@electrickicks.com.au
Contact Form: Submit an enquiry
Fast, Free Metro Delivery ($199+)
12 MONTH WARRANTY
5-STAR CUSTOMER SERVICE
RIDE NOW, PAY LATER
30-DAY RETURNS
Let's Chat 1300 054 257
Top Speed
40 kph (unlocked)Range
Up to 90 kmWEIGHS
24.5 kgWATER RESISTANCE
IP54In stock
FREE SHIPPING
Electric Kicks ships out your order through Priority Express couriers, free of charge, anywhere in Australia. Any order over $199 qualifies for free shipping, while orders under that amount require $9.95 shipping. Generally orders are shipped the same day if ordered before 12pm.
Please note that Shipping Times are an estimate and can vary depending on factors outside of our control. Once the order has shipped we have very little control over delays. We will do our best to help support and follow up during these times. If you have any concerns with shipping or a current order, please contact the team on 1300 054 257 or email support@electrickicks.com.au
Order before these dates to ensure your best chance of delivery before Christmas. For Victorian customers, we recommend Click & Collect at this time of year to ensure you receive your items in time for Christmas.
Destination |
Cut Off Date |
Sydney |
18-Dec 2024 |
Melbourne (metro) |
23-Dec 2024 (orders can be click and collected up to the 24th) |
Brisbane |
15-Dec 2024 |
Adelaide |
18-Dec 2024 |
Perth |
14-Dec 2024 |
Tasmania |
11-Dec 2024 |
Darwin |
8-Dec 2024 |
NSW (Regional) |
11-Dec 2024 |
VIC (Regional) |
11-Dec 2024 |
QLD (Regional) |
12-Dec 2024 |
SA (Regional) |
11-Dec 2024 |
WA (Regional) |
8-Dec 2024 |
NT (Regional) |
4-Dec 2024 |
Below is a rough guide on usual delivery times once your order has been shipped from our warehouse:
Melbourne - 1-2 business days, same-day delivery when applicable, click and collect ready within 1 hour
Regional Victoria - 5-10 business days (depending on location outside metro area and courier availability)
Sydney, Canberra, Adelaide - 3-5 business days
New South Wales - 3-5 business days
Brisbane - 3-5 business days
Regional Queensland - 5-7 business days (depending on location outside metro area and courier availability)
South Australia - 3-5 business days
Cairns - 5-7 business days
Darwin - 7 business days
Tasmania - 7-9 business days
Perth - 7-9 business days
Regional WA - 10-14 business days (depending on location outside metro area and courier availability)
Please note that due to limited courier availability and increased shipping costs, orders outside metro areas and to regional areas of Australia may incur an additional shipping fee. Some examples include Alice Springs, Katherine, and remote communities outside Darwin; Weipa, Mount Isa, Longreach, Birdsville, and more. If this applies to your order, our team will reach out to discuss the details. You will always have the option to proceed or receive a full refund if you choose not to accept the fee.
We strive to find the most suitable and affordable courier for your area. Thank you for your understanding, and feel free to contact us at 1300 054 257 with any questions.
WARRANTY & RETURNS
Does Electric Kicks have a warranty policy?
All new products purchased from Electric Kicks come with a 12 month warranty by default.
When can I send my product back to Electric Kicks for a warranty issue?
A product can be returned to Electric Kicks for a warranty issue at any point in the 12 month Limited Warranty period, provided:
The 12 month Limited Warranty starts when the item is dispatched from an Electric Kicks depot, or the day the Customer collects their order from an Electric Kicks depot.
See full Warranty Policy
Electric Kicks has a 30-day return policy, meaning any Customer can return a product, or products included in their purchase within 30 days of that purchase, with the date the order is dispatched from the Electric Kicks depot, or collected by the Customer from an Electric Kicks depot serving as day 1 of this period.
See full Returns Policy
WARRANTY & RETURNS
Does Electric Kicks have a warranty policy?
All new products purchased from Electric Kicks come with a 12 month warranty by default.
When can I send my product back to Electric Kicks for a warranty issue?
A product can be returned to Electric Kicks for a warranty issue at any point in the 12 month Limited Warranty period, provided:
The 12 month Limited Warranty starts when the item is dispatched from an Electric Kicks depot, or the day the Customer collects their order from an Electric Kicks depot.
See full Warranty Policy
Electric Kicks has a 30-day return policy, meaning any Customer can return a product, or products included in their purchase within 30 days of that purchase, with the date the order is dispatched from the Electric Kicks depot, or collected by the Customer from an Electric Kicks depot serving as day 1 of this period.
See full Returns Policy
LIFETIME SUPPORT
Whether you have questions about setting up your ride or you need some product support months (or even years) after you ordered, as an Electric Kicks customer, you’re entitled to lifetime customer support for your products.
You may have a quick question, or a problem you need help solving. Either way, you can contact the Electric Kicks team at support@electrickicks.com.au or phone 1300 054 257 to get all the answers you need.
Electric Scooter Repairs Servicing
Just like any vehicle, from time to time, your e-scooter can break down. Whether that be a dud battery, burnt out controller, puncture, or something else altogether it can be hard to find someone that can fix up your ride & get you back on the road.
But don’t worry - Electric Kicks is here to help.
Our Service Department is now open to all e-scooter riders regardless of whether they purchased their ride from us or another retailer.
We have a full service team of technicians, mechanics, and engineers that have worked on electrical systems to sports cars & electric vehicles. We’ve worked on thousands of electric scooters over the years, and have one of the strongest repair networks in the country.
See full Repairs & Service Information
5% off any accessories storewide when you purchase an e-scooter, e-bike or e-ride! Your discount will be automatically added at checkout.
Back to Fiido C11 Electric Bike
Top Speed
40 kph (unlocked)Range
Up to 90 kmWEIGHS
24.5 kgWATER RESISTANCE
IP54We Ship Australia Wide! View Xmas Delivery Times
shipping
Electric Kicks ships out your order through Priority Express couriers, free of charge, anywhere in Australia. Any order over $199 qualifies for free shipping, while orders under that amount require $9.95 shipping. Generally orders are shipped the same day if ordered before 12pm.
Please note that Shipping Times are an estimate and can vary depending on factors outside of our control. Once the order has shipped we have very little control over delays. We will do our best to help support and follow up during these times. If you have any concerns with shipping or a current order, please contact the team on 1300 054 257 or email support@electrickicks.com.au
Order before these dates to ensure your best chance of delivery before Christmas. For Victorian customers, we recommend Click & Collect at this time of year to ensure you receive your items in time for Christmas.
Destination |
Cut Off Date |
Sydney |
18-Dec 2024 |
Melbourne (metro) |
23-Dec 2024 (orders can be click and collected up to the 24th) |
Brisbane |
15-Dec 2024 |
Adelaide |
18-Dec 2024 |
Perth |
14-Dec 2024 |
Tasmania |
11-Dec 2024 |
Darwin |
8-Dec 2024 |
NSW (Regional) |
11-Dec 2024 |
VIC (Regional) |
11-Dec 2024 |
QLD (Regional) |
12-Dec 2024 |
SA (Regional) |
11-Dec 2024 |
WA (Regional) |
8-Dec 2024 |
NT (Regional) |
4-Dec 2024 |
Below is a rough guide on usual delivery times once your order has been shipped from our warehouse:
Melbourne - 1-2 business days, same-day delivery when applicable, click and collect ready within 1 hour
Regional Victoria - 5-10 business days (depending on location outside metro area and courier availability)
Sydney, Canberra, Adelaide - 3-5 business days
New South Wales - 3-5 business days
Brisbane - 3-5 business days
Regional Queensland - 5-7 business days (depending on location outside metro area and courier availability)
South Australia - 3-5 business days
Cairns - 5-7 business days
Darwin - 7 business days
Tasmania - 7-9 business days
Perth - 7-9 business days
Regional WA - 10-14 business days (depending on location outside metro area and courier availability)
Please note that due to limited courier availability and increased shipping costs, orders outside metro areas and to regional areas of Australia may incur an additional shipping fee. Some examples include Alice Springs, Katherine, and remote communities outside Darwin; Weipa, Mount Isa, Longreach, Birdsville, and more. If this applies to your order, our team will reach out to discuss the details. You will always have the option to proceed or receive a full refund if you choose not to accept the fee.
We strive to find the most suitable and affordable courier for your area. Thank you for your understanding, and feel free to contact us at 1300 054 257 with any questions.
Ride Now. Pay Later.
Up to 6 months interest free
Payment Options
Buy Now, Pay Later
Available payment options at Checkout
Free Shipping Australia Wide
Electric Kicks Ships Out Your Order Through Priority Express Couriers, Orders Over $199+ Are Shipped Free Of Charge, Anywhere In Australia*. Generally Orders Are Shipped The Same Day If Ordered Before 12pm.
See Some Advisory Delivery Times Below.
Please note, regional areas may take a little longer:
Melbourne: 1-2 Days
Sydney, Canberra, Adelaide: 2-3 Days
Perth: 2-3 Days (7-10 Days If Not Shipped From Our Perth Warehouse)
New South Wales: 3 - 5 Days
South Australia: 2-3 Days
Australian Capital Territory: 2-3 Days
Brisbane: 4-7 Days
Tasmania: 3-5 Days
Cairns: 7-10 Days
Darwin: 7-10 Days
*Excludes some regional and island areas (eg. Thursday / Christmas Island)
Price Match Guarantee
For over the phone sales:
Mon - Fri: 9:30am - 5:30pm
Sat: 9am - 5pm
All payment options accepted over the phone
At Electric Kicks, we are committed to providing our customers with the best value for their money. Our Price Match Guarantee ensures that you get the lowest price on our escooters, ebikes, and erides. Here is how it works:
Eligibility:
How to Claim:
Provide the following details:
Exclusions: Our Price Match Guarantee does not apply to the following:
Processing the Price Match:
Additional Notes:
Electric Kicks reserves the right to amend or change these terms and conditions without notice.
At Electric Kicks, we are dedicated to ensuring your satisfaction and providing unbeatable value. Feel free to reach out to our Customer Support team at support@electrickicks.com.au or call 1300 054 257, if you have any questions or need assistance!
DESCRIPTION
Fiido raises the bar once again with the Fiido C11! This commuter electric bike offers exceptional value, premium quality, and top-of-the-line performance at an attractive price tag. Designed for city riders, the C11 refines your e-bike experience and elevates every ride.
With its 500W motor, the Fiido C11 achieves:
Whether you prioritise design, features, or value, get the most out of your city commutes with the Fiido C11!
Elevated performance
The Fiido C11 is equipped with a 500W motor that delivers 678W of peak power and 55 Nm of torque so you can conquer urban roads and city streets. With adjustable power assistance from 5 Pedal Assist (PAS) modes, you can also effortlessly climb hills or navigate headwinds.
This force is balanced out by high-performance hydraulic disc brakes, ensuring you experience superior stopping power and control in any condition.
Extended range for every adventure
Using an efficient 500Wh battery, you can explore further and cover up to 90 kilometres on a single charge (on Power Assist).
Experience further convenience, as the battery is removable for easy and safe charging anywhere. Furthermore, you can expand your range with additional batteries (sold separately).
Unmatched comfort and versatility
The Fiido C11 delivers smooth and comfortable rides thanks to a front suspension fork that absorbs bumps and vibrations. Beyond that, a step-through frame, an ergonomic Velo saddle, and adjustable handlebars ensure you’re in the perfect riding position.
Meanwhile, you can boost the e-bike’s practicality with the included rear rack and adding optional accessories.
Advanced safety features
Stay safe and visible with the Fiido C11 commuter e-bike’s lighting system, which includes a brake light, reflective tyres, and a headlight that swivels with your movements.
Plus, a loud horn has been added to increase your presence on the road.
Smart and convenient functionalities
Designed to address your every need as a commuter, the C11 also features a concealed USB charging port so you can charge your phone on the go. A backlit display, on the other hand, allows you to stay informed on key metrics like speed and battery life.
Furthermore, you can connect your e-bike to the Fiido app for additional features and data tracking. You also have the option to connect the C11 to your Fiido Mate smartwatch (sold separately).
Explore more with Fiido
Fiido is passionate about creating exceptional electric bikes and scooters that cater to every rider’s needs. By combining customer focus, innovative design, and efficient manufacturing, they are able to create exceptional and functional rides that blend unique artistry with everyday practicality.
FEATURES & SPECS
FIIDO C11 ELECTRIC BIKE | |
MAX. SPEED | 24 kph (pre-set) 40 kph (unlocked) |
MAX. RANGE | 55 km (full throttle) 90 km (pedal assist) |
MOTOR | Rear hub 500W Toothed Brushless |
MAX. RIDER WEIGHT | 120 kg |
RIDER HEIGHT | 150cm(4.9') - 200cm(6.5') |
WEIGHT | 24.5 kg |
BATTERY VOLTAGE | 500Wh |
OPERATING TEMP | -10° ~50°C |
DRIVE RATIO | 48T:14 - 28T |
PEDAL ASSIST | 5 Levels |
SENSOR | Cadence |
TYRES (inch) | CST 700*40C |
WATER RESISTANCE | IP54 |
OFF-ROAD | Yes |
BRAKES | Hydraulic Brake |
FRONT SHOCK | Hydraulic with 40mm travel |
SPEED SHIFT | 6S |
MODE | Power Assist+Throttle+Pedal |
WHAT'S IN THE BOX
WARRANTY
Quick summary:
12-Month Warranty
All new products come with a 12-month warranty.
Returns for Warranty Issues
Products can be returned within the 12-month period if:
Warranty Start Date
The warranty starts on the delivery date or collection date.
Coverage
The warranty covers defects in materials and workmanship under normal use.
Exclusions
The warranty does not cover:
Claims Process
Email support@electrickicks.com.au with issue details, photos, and videos.
Service Centres
Repairs can be done at authorised service centres across Australia.
Shipping Costs
Replacement and Repairs
Warranty on Replacements
The warranty does not reset with replacements. Replacement parts are covered for the remainder of the original warranty period.
Questions?
Contact support@electrickicks.com.au.
View our full warranty policy in detail
Remote & Regional Shipping Notice
Please note that due to limited courier availability and increased shipping costs, orders outside metro areas and to regional areas of Australia may incur an additional shipping fee. Some examples include Alice Springs, Katherine, and remote communities outside Darwin; Weipa, Mount Isa, Longreach, Birdsville, and more. If this applies to your order, our team will reach out to discuss the details. You will always have the option to proceed or receive a full refund if you choose not to accept the fee.
We strive to find the most suitable and affordable courier for your area. Thank you for your understanding, and feel free to contact us at 1300 054 257 with any questions.
Top Speed
40 kph (unlocked)Range
Up to 90 kmWEIGHS
24.5 kgWATER RESISTANCE
IP54Conquer urban terrains with the Fiido C11’s upgraded 500W motor that delivers up to 55 Nm of torque.
The Fiido C11 is equipped with a front suspension fork with 40mm travel to keep all your commutes smooth.
The adjustable handlebars can be raised or lowered so you can find the perfect angle for the most comfortable riding position.
Fiido has partnered with Velo to fit the Fiido C11 with the best saddle, which provides better support even on bumpy rides.
A backlit full-colour display makes your key riding metrics, like speed and battery life, easy to view and access.
A concealed USB charging port has been added to the Fiido C11 for safe and convenient charging on the go.
A bright headlight, comparable to motorcycle lights, swivels with your movements and illuminates your paths.
For enhanced safety, the Fiido C11 features a loud horn so you can alert other road users of your presence.
Fantastic bike already 300 km + in 2 weeks no problem at all.
Nice bike to look at too.
Purchased the Flido C12 based on features for the price. I was purchased for my wife to be able to come on my longer rides where she wasn't struggling on the hills and in the wind. She loves the bikes as it's easy to use and well built. It was easy to assemble upon its delivery and had good adjustments to cover all rider heights.
Product is as described, easy to finish assembly, rides really well
10 out of 10. This bike is amazing, i was very sceptical ordering online. But bike came quickly. Easy to put together and great to ride.. very well manufactured. Would not hesitate to recommend this bike and company to deal with.
Very happy with the my Fiido C11. It’s nice to ride and is quick. Easy for assemble and is high quality!
Fiido C11 Electric Bike
No, the Fiido C11 uses cadence sensor.
Cadence sensor is cheaper and more common but can be harder to control. It essentially feels more like an on/off switch. On the other hand, a torque sensor offers a more natural riding assistance, as it syncs with your pedaling effort. Riding a bike with a torque sensor feels much closer to riding a regular bicycle, providing better control and smoother power delivery. Read more about the difference here: https://www.electrickicks.com.au/blogs/e-scooter-life/cadence-sensors-vs-torque-sensors-whats-the-difference
Yes, you can ride your C11 in throttle mode. Please take note that the range for throttle mode may be limited (90 km on pedal assist vs. 55 km on throttle-only).
The Fiido C11 only comes in one size. However, it is suitable for all riders 150 to 200 cm in height.
The Fiido C11 is only available in a step-through frame.
The Fiido C11 goes as fast as 25 kph but can reach up to 40 kph when speed is unlocked.
Under ideal riding conditions, the C11 can cover up to 90 km on a single charge.
With an IP54 water-resistance rating, the Fiido C11 can withstand water splashes from any direction. This translates to being good for light rain or riding through puddles.
The Fiido C11 is an urban commuter e-bike, designed for smooth riding on paved surfaces and light off-road paths.
The C11 comfortably accommodates up to 120 kg in rider weight. Remember to add 10% on top of your body weight to account for clothing and any baggage you may be carrying (i.e. 100KG + 10% = 110KG).
Most lithium-ion batteries are expected to last for 2-4 years However, they are also known to last longer depending on rider use.
The Fiido C11 is a perfect choice if you primarily ride on paved roads, bike lanes, and light off-road paths. However, consider another bike if you plan on route involves tackling steep inclines or challenging terrain.
The Fiido C11 has five levels of pedal assist.
The Fiido C11 features a hydraulic front shock with 40mm travel.
The Fiido C11 is equipped with hydraulic brakes.
Yes, the C11 has a complete lighting system that consists of a swivelling head light, a rear brake light, and tyres with reflective sidewalls.
No built-in turn signals have been integrated into the Fiido C11.
The Fiido C11 has CST 700*40C tyres.
Yes, the official app for Fiido C11 is the Fiido app, which is available for both iOS and Android devices.
It’s best to give your bike a wipe down with a dry, or lightly dampened cloth to remove dust and particles. Never use harsh chemicals, abrasive materials, or high-pressure water on your scooter.
Power it off and choose a cool and dry indoor location. Do not store in excessively cold or hot environments, and avoid storing your Fiido C11 outdoors for extended periods. Store the bike upright and avoid hanging it by the handlebars or seatpost. Remember to fully charge your battery if you are going to be storing your C11 for longer than 4 weeks.
If you intend to store the Fiido C11 for an extended period, be sure not to leave the battery attached to the bike frame. Remove it from your ebike, and remember to charge the battery to a 75-80% range. Leaving it completely discharged can damage the battery. Afterwards, keep checking to make sure the battery percentage doesn't drop under 75%.
Electric Kicks offers a standard 12-month warranty on all new products. For complete details, please refer to our warranty policy: https://www.electrickicks.com.au/pages/electric-kicks-warranty-policy.
It is the complete responsibility of the Customer to ensure that any products purchased operate by all country, state, and local laws. The Customer assumes all liability and risk associated with the use of Personal Electric Vehicles and holds Electric Kicks, its owners, and its employees free from any liability caused by their use. Please see link to our full terms here:https://www.electrickicks.com.au/pages/electric-kicks-terms-of-service
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Our strategic partnerships with Australia's top courier services ensure your ride is delivered as swiftly as possible. Place your order by 12pm and expect it to ship the same day, bringing unparalleled speed to your doorstep.
Read More About Our Delivery OptionsRest assured with every purchase across Australia you are protected by our comprehensive 12-month warranty and straightforward 30-day return policy. Access our extensive network of full-service workshops in most major cities for unparalleled support.
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