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Electric Kicks is Australia's highest-rated e-scooter & ride store
Call: 1300 054 257
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Email: support@electrickicks.com.au
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Fast, Free Metro Delivery ($199+)
12 MONTH WARRANTY
5-STAR CUSTOMER SERVICE
RIDE NOW, PAY LATER
30-DAY RETURNS
Let's Chat 1300 054 257
Top Speed
25 kphRange
Up to 80kmWEIGHS
18 kgWATER RESISTANCE
IP54In stock
FREE SHIPPING
Electric Kicks ships out your order through Priority Express couriers, free of charge, anywhere in Australia. Any order over $199 qualifies for free shipping, while orders under that amount require $9.95 shipping. Generally orders are shipped the same day if ordered before 12pm.
Please note that Shipping Times are an estimate and can vary depending on factors outside of our control. Once the order has shipped we have very little control over delays. We will do our best to help support and follow up during these times. If you have any concerns with shipping or a current order, please contact the team on 1300 054 257 or email support@electrickicks.com.au
Below is a rough guide on usual delivery times once your order has been shipped from our warehouse:
Melbourne - 1-2 business days, same-day delivery when applicable, click and collect ready within 1 hour
Regional Victoria - 5-10 business days (depending on location outside metro area and courier availability)
Sydney, Canberra, Adelaide - 3-5 business days
New South Wales - 3-5 business days
Brisbane - 3-5 business days
Regional Queensland - 5-7 business days (depending on location outside metro area and courier availability)
South Australia - 3-5 business days
Cairns - 5-7 business days
Darwin - 7 business days
Tasmania - 7-9 business days
Perth - 7-9 business days
Regional WA - 10-14 business days (depending on location outside metro area and courier availability)
Please note that due to limited courier availability and increased shipping costs, orders outside metro areas and to regional areas of Australia may incur an additional shipping fee. Some examples include Alice Springs, Katherine, and remote communities outside Darwin; Weipa, Mount Isa, Longreach, Birdsville, and more. If this applies to your order, our team will reach out to discuss the details. You will always have the option to proceed or receive a full refund if you choose not to accept the fee.
We strive to find the most suitable and affordable courier for your area. Thank you for your understanding, and feel free to contact us at 1300 054 257 with any questions.
WARRANTY & RETURNS
Does Electric Kicks have a warranty policy?
All new products purchased from Electric Kicks come with a 12 month warranty by default.
When can I send my product back to Electric Kicks for a warranty issue?
A product can be returned to Electric Kicks for a warranty issue at any point in the 12 month Limited Warranty period, provided:
The 12 month Limited Warranty starts when the item is dispatched from an Electric Kicks depot, or the day the Customer collects their order from an Electric Kicks depot.
See full Warranty Policy
Electric Kicks has a 30-day return policy, meaning any Customer can return a product, or products included in their purchase within 30 days of that purchase, with the date the order is dispatched from the Electric Kicks depot, or collected by the Customer from an Electric Kicks depot serving as day 1 of this period.
See full Returns Policy
WARRANTY & RETURNS
Does Electric Kicks have a warranty policy?
All new products purchased from Electric Kicks come with a 12 month warranty by default.
When can I send my product back to Electric Kicks for a warranty issue?
A product can be returned to Electric Kicks for a warranty issue at any point in the 12 month Limited Warranty period, provided:
The 12 month Limited Warranty starts when the item is dispatched from an Electric Kicks depot, or the day the Customer collects their order from an Electric Kicks depot.
See full Warranty Policy
Electric Kicks has a 30-day return policy, meaning any Customer can return a product, or products included in their purchase within 30 days of that purchase, with the date the order is dispatched from the Electric Kicks depot, or collected by the Customer from an Electric Kicks depot serving as day 1 of this period.
See full Returns Policy
LIFETIME SUPPORT
Whether you have questions about setting up your ride or you need some product support months (or even years) after you ordered, as an Electric Kicks customer, you’re entitled to lifetime customer support for your products.
You may have a quick question, or a problem you need help solving. Either way, you can contact the Electric Kicks team at support@electrickicks.com.au or phone 1300 054 257 to get all the answers you need.
Electric Scooter Repairs Servicing
Just like any vehicle, from time to time, your e-scooter can break down. Whether that be a dud battery, burnt out controller, puncture, or something else altogether it can be hard to find someone that can fix up your ride & get you back on the road.
But don’t worry - Electric Kicks is here to help.
Our Service Department is now open to all e-scooter riders regardless of whether they purchased their ride from us or another retailer.
We have a full service team of technicians, mechanics, and engineers that have worked on electrical systems to sports cars & electric vehicles. We’ve worked on thousands of electric scooters over the years, and have one of the strongest repair networks in the country.
See full Repairs & Service Information
5% off any accessories storewide when you purchase an e-scooter, e-bike or e-ride! Your discount will be automatically added at checkout.
Back to Fiido E-Gravel (C21) Step-Over Electric Bike
Top Speed
25 kphRange
Up to 80kmWEIGHS
18 kgWATER RESISTANCE
IP54We Ship Australia Wide! View Estimated Delivery Times
shipping
Electric Kicks ships out your order through Priority Express couriers, free of charge, anywhere in Australia. Any order over $199 qualifies for free shipping, while orders under that amount require $9.95 shipping. Generally orders are shipped the same day if ordered before 12pm.
Please note that Shipping Times are an estimate and can vary depending on factors outside of our control. Once the order has shipped we have very little control over delays. We will do our best to help support and follow up during these times. If you have any concerns with shipping or a current order, please contact the team on 1300 054 257 or email support@electrickicks.com.au
Below is a rough guide on usual delivery times once your order has been shipped from our warehouse:
Melbourne - 1-2 business days, same-day delivery when applicable, click and collect ready within 1 hour
Regional Victoria - 5-10 business days (depending on location outside metro area and courier availability)
Sydney, Canberra, Adelaide - 3-5 business days
New South Wales - 3-5 business days
Brisbane - 3-5 business days
Regional Queensland - 5-7 business days (depending on location outside metro area and courier availability)
South Australia - 3-5 business days
Cairns - 5-7 business days
Darwin - 7 business days
Tasmania - 7-9 business days
Perth - 7-9 business days
Regional WA - 10-14 business days (depending on location outside metro area and courier availability)
Please note that due to limited courier availability and increased shipping costs, orders outside metro areas and to regional areas of Australia may incur an additional shipping fee. Some examples include Alice Springs, Katherine, and remote communities outside Darwin; Weipa, Mount Isa, Longreach, Birdsville, and more. If this applies to your order, our team will reach out to discuss the details. You will always have the option to proceed or receive a full refund if you choose not to accept the fee.
We strive to find the most suitable and affordable courier for your area. Thank you for your understanding, and feel free to contact us at 1300 054 257 with any questions.
Ride Now. Pay Later.
Up to 6 months interest free
Payment Options
Buy Now, Pay Later
Available payment options at Checkout
Free Shipping Australia Wide
Electric Kicks Ships Out Your Order Through Priority Express Couriers, Orders Over $199+ Are Shipped Free Of Charge, Anywhere In Australia*. Generally Orders Are Shipped The Same Day If Ordered Before 12pm.
See Some Advisory Delivery Times Below.
Please note, regional areas may take a little longer:
Melbourne: 1-2 Days
Sydney, Canberra, Adelaide: 2-3 Days
Perth: 2-3 Days (7-10 Days If Not Shipped From Our Perth Warehouse)
New South Wales: 3 - 5 Days
South Australia: 2-3 Days
Australian Capital Territory: 2-3 Days
Brisbane: 4-7 Days
Tasmania: 3-5 Days
Cairns: 7-10 Days
Darwin: 7-10 Days
*Excludes some regional and island areas (eg. Thursday / Christmas Island)
Price Match Guarantee
For over the phone sales:
Mon - Fri: 9:30am - 5:30pm
Sat: 9am - 5pm
All payment options accepted over the phone
At Electric Kicks, we are committed to providing our customers with the best value for their money. Our Price Match Guarantee ensures that you get the lowest price on our escooters, ebikes, and erides. Here is how it works:
Eligibility:
How to Claim:
Provide the following details:
Exclusions: Our Price Match Guarantee does not apply to the following:
Processing the Price Match:
Additional Notes:
Electric Kicks reserves the right to amend or change these terms and conditions without notice.
At Electric Kicks, we are dedicated to ensuring your satisfaction and providing unbeatable value. Feel free to reach out to our Customer Support team at support@electrickicks.com.au or call 1300 054 257, if you have any questions or need assistance!
Description
Fiido crafted the C21 with your needs in mind. Built for riders and praised by experts, the Fiido E-Gravel C21 boasts a design that keeps wiring hidden and a beautifully crafted aluminium alloy frame that keeps it lightweight yet robust.
By utilising torque sensing technology, this electric bike is the perfect choice for riders who seek a stylish and affordable ride that delivers a precise and intuitive riding experience.
With its 250W motor, the Fiido C21 achieves:
Whether you're a seasoned cyclist or a curious newcomer, the Fiido C21 offers a serious e-bike experience that won't compromise on quality.
Sleek and elegant aesthetic
Ultra lightweight at only 17.9 kg, the Fiido C21 delivers a comfortable ride, effortless manoeuvrability, and incredibly easy handling.
Plus, the ebike maintains a classic aesthetic thanks to its design that hides the wiring—keeping the frame clean and clutter-free, hence enhancing the C21’s sleek look.
Intelligent power delivery
The Fiido E-Gravel C21 is equipped with the Mivice Torque Sensor System, which precisely measures and syncs with your pedalling effort. This ensures the motor delivers exactly the right amount of power for a natural and dynamic ride.
Gravel-ready geometry and features
One look at the Fiido C21 and you can see how it sports the geometry of traditional gravel bikes. With a longer wheelbase for stability, a lower handlebar height, and an aggressive riding stance for quick manoeuvring, the Fiido C21 clearly prioritises great handling and performance over rough terrain.
The C21 is also equipped with deep-tread gravel-style tyres that dig into loose surfaces for smooth and confident traction.
Impressive performance
Enjoy smooth, quiet assistance with the Fiido C21’s powerful zero-resistance motor that allows you to reach speeds up to 25 kph.
The electric bike also boasts a 120-kg maximum capacity, and with its 40 Nm torque, you can tackle hills and challenging terrains with ease.
Top-tier safety features
The Fiido E-Gravel C21 is fitted with high-performance Yanhao hydraulic brakes, allowing you to experience confident stopping power in any riding condition. In addition, an aluminium alloy fork with E-thru axle helps ensure a smooth ride.
Efficient battery
The Fiido C21’s 208.8 Wh battery offers an impressive 80-kilometre range on a single charge. Beyond its extended range, you can count on quick charging, as the battery fully charges in only 3 hours!
Smart technology integration
Because it is designed for riders, you can count on the Fiido E-Gravel C21 to have a mid-mounted crystal-clear display. The central position is aligned with most riding habits, while its IP67 water-resistance rating gives you access to easy-to-read information regardless of weather conditions.
Plus, you can track your rides in detail with the Fiido app, which automatically syncs all your cycling data for easy access.
Explore more with Fiido
Fiido is passionate about creating exceptional electric bikes and scooters that cater to every rider’s needs. By combining customer focus, innovative design, and efficient manufacturing, they are able to create exceptional and functional rides that blend unique artistry with everyday practicality.
FEATURES & SPECS
FIIDO E-GRAVEL C21 ELECTRIC BIKE | |
MAX. SPEED | 25 kph |
MAX. RANGE | 80 km |
MOTOR | 250W |
MAX. RIDER WEIGHT | 120 kg |
RIDER HEIGHT | M(5'2''-5'7'') / L(5'6''-6'4'') |
WEIGHT | 18 kg |
BATTERY VOLTAGE | 208.8Wh, 800 Cycles |
CHARGING TIME | 3 hrs |
TORQUE | 40N•m |
TYRES | 700*40C |
POWER ASSIST MODES | 5 Levels |
WATER RESISTANCE | IP54 |
OFF-ROAD | Yes |
BRAKES | Yanhao Hydraulic Brake |
FRAME | Step Over |
FRONT FORK | Al Alloy with E-thru |
HANDLEBAR | Flat bar |
WHAT'S IN THE BOX
WARRANTY
Quick summary:
12-Month Warranty
All new products come with a 12-month warranty.
Returns for Warranty Issues
Products can be returned within the 12-month period if:
Warranty Start Date
The warranty starts on the delivery date or collection date.
Coverage
The warranty covers defects in materials and workmanship under normal use.
Exclusions
The warranty does not cover:
Claims Process
Email support@electrickicks.com.au with issue details, photos, and videos.
Service Centres
Repairs can be done at authorised service centres across Australia.
Shipping Costs
Replacement and Repairs
Warranty on Replacements
The warranty does not reset with replacements. Replacement parts are covered for the remainder of the original warranty period.
Questions?
Contact support@electrickicks.com.au.
View our full warranty policy in detail
Remote & Regional Shipping Notice
Please note that due to limited courier availability and increased shipping costs, orders outside metro areas and to regional areas of Australia may incur an additional shipping fee. Some examples include Alice Springs, Katherine, and remote communities outside Darwin; Weipa, Mount Isa, Longreach, Birdsville, and more. If this applies to your order, our team will reach out to discuss the details. You will always have the option to proceed or receive a full refund if you choose not to accept the fee.
We strive to find the most suitable and affordable courier for your area. Thank you for your understanding, and feel free to contact us at 1300 054 257 with any questions.
Top Speed
25 kphRange
Up to 80kmWEIGHS
18 kgWATER RESISTANCE
IP54Experience a natural riding feel with a system that precisely adjusts motor power based on your pedalling efforts.
Track your ride data, battery level, and more on this easy-to-read display, built to withstand the elements.
Thanks to a 9-speed derailleur, tackle any terrain with a wide range of gears for climbing hills or cruising on flat surfaces.
Does the job! Solid construction, comfy and stylish. I’m sure the 85 km range claimed is on eco mode but does about 25 km on normal before starting to die. Suits my purpose but I have nothing to compare battery wise. Pretty light too once it runs out of juice
This is my fourth e-bike and my second Fiido. This is by far the best of them, though still not perfect, I’ve had to change handlebars, saddle and pedals. To get it closer to being the bike I need it to be. But it’s very stable, extremely fast and comfortable. Still working out the actual range it can do on a full charge in normal mode. Not quite what is advertised, but should be OK.
I am extremely happy with my E-Gravel. I was really hesitant about leaving my flat bar road bike behind and biting the bullet. But I was starting to struggle on long hilly rides. I've had three 35km rides now, and love the way that the pedal assist kicks in when I've needed it. I've generally been riding on eco mode because I still want to get a good workout, and it feels like a really natural ride. And being really light weight helps together with the 9 speed gearing. I've attached my extension bars and clipless pedals and it rides so smoothly. Love this bike.
Love riding with the support the bike gives especially once you activate the rocket mode so it helps you to 32km/hr. I feel like an accomplished athlete when I can over take professional riders on their fully carbon bikes going uphill. Experience with Electrickicks support is much to be desired when upon my first ride, I had issues with the front brake as they wanted to charge me to fix it, when this should have been a warranty job. Not only that, but I've been a loyal customer of theirs for over 2 years. No more!!
The bike is great apart from the battery life which was advertised with a range of 80km but only able to get max 25km.
Would highly recommend. Super quick, comes semi assembled and great price.
Yes, the Fiido E-Gravel C21 is equipped with the Mivice Torque Sensor System, which measures and syncs with your pedalling effort.
Cadence sensor is cheaper and more common but harder to control. It essentially feels more like an on/off switch. On the other hand, a torque sensor offers a more natural riding assistance, as it syncs with your pedaling effort. Riding a bike with a torque sensor feels much closer to riding a regular bicycle, providing better control and smoother power delivery. Read more about the difference here: https://www.electrickicks.com.au/blogs/e-scooter-life/cadence-sensors-vs-torque-sensors-whats-the-difference
The C21 and the C22 are Fiido's electric gravel bikes, both equipped with the same features. However, the C21 comes in a step-over frame, while the C22 is the step-through version.
No, the Fiido C21 is a Class 2 pedal-assist only ebike with no throttle. This means you need to pedal to ride the C21.
The Fiido electric gravel bike lineup includes step-over (C21) and step-through (C22) options. Step-over bikes are designed for more efficient pedalling and have a more aggressive, sportier aesthetic. Meanwhile, step-through bikes are easier to mount and dismount and offer a comfortable upright riding position. Choose a step-over frame if you value performance over comfort, or choose a step-through frame if you need your ride to be more accessible.
The Fiido C21 goes as fast as 25 kph.
Under ideal riding conditions, the C21 can cover up to 80 km on a single charge.
With an IP54 water-resistance rating, the Fiido C21 can withstand water splashes from any direction. This translates to being good for light rain or riding through puddles.
With 40 Nm of torque, the Fiido C21 can effortlessly scale hills and inclines.
The Fiido C21 is marketed as an e-gravel bike, so it's designed for different terrains like paved roads and gravel paths. However, it is not well-suited for challenging or technical off-road trails.
The C21 comfortably accommodates up to 120 kg in rider weight. Remember to add 10% on top of your body weight to account for clothing and any baggage you may be carrying (i.e. 100KG + 10% = 110KG).
Charging from zero to 100% only takes approximately 3 hours.
Most lithium-ion batteries are expected to last for 2-4 years However, they are also known to last longer depending on rider use.
Fiido C21 is a good choice for you if you want a versatile e-bike for a mix of paved roads, gravel paths, and light commuting. With its beautiful and sleek design, you'll enjoy taking the lightweight and comfortable C21 on daily rides and fun explorations.
The Fiido C21 has five levels of pedal assist: eco, normal, sport, turbo, and turbo+.
The Fiido C21 does not have suspension.
The Fiido C21 is equipped with Yanhao hydraulic brakes.
Yes, the C22 has a front light and a taillight.
No, the Fiido C21 does not have indicators.
The Fiido C21 has 700*40C tyres.
Yes, the official app for Fiido C21 is the Fiido app, which is available for both iOS and Android devices.
It’s best to give your bike a wipe down with a dry, or lightly dampened cloth to remove dust and particles. Never use harsh chemicals, abrasive materials, or high-pressure water on your scooter.
Power it off and choose a cool and dry indoor location. Do not store in excessively cold or hot environments, and avoid storing your Fiido C21 outdoors for extended periods. Store the bike upright and avoid hanging it by the handlebars or seatpost. Remember to fully charge your battery if you are going to be storing your C21 for longer than 4 weeks.
If you intend to store the Fiido C21 for an extended period, be sure not to leave the battery attached to the bike frame. Remove it from your ebike, and remember to charge the battery to a 75-80% range. Leaving it completely discharged can damage the battery. Afterwards, keep checking to make sure the battery percentage doesn't drop under 75%.
Electric Kicks offers a standard 12-month warranty on all new products. For complete details, please refer to our warranty policy: https://www.electrickicks.com.au/pages/electric-kicks-warranty-policy.
Before using this vehicle, check the applicable local laws relating to your intended use of the vehicle on roads, footpaths, shared paths, bicycle lanes and bicycle paths.
It is the complete responsibility of the Customer to ensure that any products purchased operate by all country, state, and local laws. The Customer assumes all liability and risk associated with the use of Personal Electric Vehicles and holds Electric Kicks, its owners, and its employees free from any liability caused by their use. Please see link to our full terms here: https://www.electrickicks.com.au/pages/electric-kicks-terms-of-service
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